ITLA recently published a white paper titled "The World of Intranet, Extranet and Portal Technology." The paper contains an article by Xerdict which provides a case study on the benefits, features and construction steps for building law firm client portals. There are other articles within the paper all relating to legal extranets, collaboration systems, content management systems and related technologies.
The article is available by clicking here.
Tuesday, February 1, 2005
Tuesday, January 18, 2005
Collaboration Information Site
The Forbes research website contains a number of interesting links to articles and information describing the benefits and value to having workteams better communicate with one another. If you are interested in the topic and in better understanding how linking up workteams in different locations and geographies can be beneficial to you, you might want to visit the site. It is available by clicking here.
Monday, January 3, 2005
Why law firms get fired
I read with interest a recent article on the Law Marketing Portal dated December 28, 2004 written by Charles Maddock which cited reasons such as lack of responsiveness and cost management as some key reasons clients seek other law firms to represent them.
Why was this of interest to me?
Think about how putting up client portals can help a law firm avoid these "reasons for getting fired". Portals can communicate more effectively with clients, providing them with information "anytime, anywhere", helping avoid the perception of "lack of responsiveness". They also can help disseminate information and data to clients without incurring mailing/distribution costs, helping contribute to cost containment. And, they can help improve the quality of legal work by allowing more and more attorneys to contribute to work product by improving the ability to review prior work, or to communicate about current issues of note.
For all of these reasons, it would seem to me to be helpful to consider putting up client portals for any client a law firm wishes to retain on a long-term basis.
Why was this of interest to me?
Think about how putting up client portals can help a law firm avoid these "reasons for getting fired". Portals can communicate more effectively with clients, providing them with information "anytime, anywhere", helping avoid the perception of "lack of responsiveness". They also can help disseminate information and data to clients without incurring mailing/distribution costs, helping contribute to cost containment. And, they can help improve the quality of legal work by allowing more and more attorneys to contribute to work product by improving the ability to review prior work, or to communicate about current issues of note.
For all of these reasons, it would seem to me to be helpful to consider putting up client portals for any client a law firm wishes to retain on a long-term basis.
Monday, December 20, 2004
2005 Strategies
Law firm portals provide firms with the opportunity to bring better visibility to their existing set of published works, websites, achievements, victories and the like. How many of you out there are considering using such systems to help better leverage your materials to your current and prospective clients? It would be interested in hear your thoughts -- thanks in advance.
Ken
Ken
Wednesday, November 24, 2004
Technolaywer Article
Today we had an article on law firm client portals and their purpose/usefulness in helping law firms extend and expand relationships with their clients published in the Technolaywer publication. We hope you found this article, which was entitled "A DIFFERENT APPROACH FOR A LAW FIRM WEB SITE", to be of interest. If you did not receive the article and would like to discuss this topic with us, kindly send us a note at info@xerdict.com, and we would be happy to speak with your about client portals.
Thursday, November 11, 2004
LawNet Meeting
The recent November LawNet meeting hosted at the Sedgwick downtown New York City offices seemed to be a big success. The meeting presentation topics, discussing how collaboration technologies and other technologies like blogs can help improve and enhance the operations and marketing capabilities of a law firm, seemed to be of great interest. A number of questions was asked and answered, and there were a number of discussions regarding "build vs. buy" decisions, how to measure ROI, how to educate potential clients about these technologies and the value they can deliver to a law firm, and other topics were discussed by the members of the LawNet group.
Thursday, November 4, 2004
NY LawNet Meeting on Collaboration Technologies
The NY Chapter of LawNet will be conducting their November meeting at the offices of Sedgwick, Detert, Moran & Arnold LLP (Note: this is the parent company of the Xerdict Group).
The meeting will discuss how collaboration technologies can be helpful to law firms in the areas of litigation support, law firm marketing and how blogs can be used to facilitate law firm business objectives.
For more information on this meeting, please click here.
The meeting will discuss how collaboration technologies can be helpful to law firms in the areas of litigation support, law firm marketing and how blogs can be used to facilitate law firm business objectives.
For more information on this meeting, please click here.
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