Law firm portals can be used to share with your existing client base upcoming events that may be of interest to them.
For example, if a law firm hosts monthly information sessions / CLE sessions for other attorneys, they can use law firm portals to broadcast the date/time/location for the event to their clients.
Using law firm portals to perform this function is a good complement to existing strategies of making these events known on a firm's public website, word of month distribution, or email/hard copy distribution of information about the events.
Sunday, August 14, 2005
Tuesday, August 9, 2005
Sharing Procedural Information Betweeen Law Firms and Clients
When there is a need to share documents together between law firms and clients, but not necessarily a need for a litigation support extranet, a law firm portal might be a good choice to meet this need.
For example, if a client would like all employees of a law firm to be aware of their outside counsel policy manual, EEOC guidelines, preferred vendor listing, company mission or pledge, etc.., these documents might be posted on a law firm portal for convenient access by all interested parties.
Likewise, if a law firm needs to convey adminsitration information to clients such as billing rates, office hours and closures, billing procedures and terms or other items, the law firm can post this on a client portal.
Using a law firm portal obviously allows law firms (and clients) to post client-specific information for common review and use without exposing this information to the general public (as information on a firm's public website is exposed).
For example, if a client would like all employees of a law firm to be aware of their outside counsel policy manual, EEOC guidelines, preferred vendor listing, company mission or pledge, etc.., these documents might be posted on a law firm portal for convenient access by all interested parties.
Likewise, if a law firm needs to convey adminsitration information to clients such as billing rates, office hours and closures, billing procedures and terms or other items, the law firm can post this on a client portal.
Using a law firm portal obviously allows law firms (and clients) to post client-specific information for common review and use without exposing this information to the general public (as information on a firm's public website is exposed).
Friday, August 5, 2005
Rising Stars
Many law firms have attorneys who are identified in lists such as "rising stars" lists as those excelling within their profession. Publishing this award and a profile of the skills and accomplishments of these attorneys on a client-specific portal is a great way to introduce your existing clients (and bring to their attention) some of the additional legal services and legal representation options your law firm can provide to that particular client.
Saturday, July 16, 2005
Practice Group Newsletters
Many law firms write monthly or quarterly newsletters about recent events and trends within their areas of expertise. These newsletters are frequently mailed to clients within a practice group or placed on law firm websites.
Using law firm portals, a firm can place these materials on a client specific site. This might, for example, direct a client specifically to some writings which provide visibility of a firm's outstanding insurance law department for a firm currently representing a client in product liability work. If awareness of a firm's other areas of expertise can be raised with existing clients, this opens the door for law firms to get more opportunities to bid on additional RFP's or other types of revenue expansion opportunities.
Using law firm portals, a firm can place these materials on a client specific site. This might, for example, direct a client specifically to some writings which provide visibility of a firm's outstanding insurance law department for a firm currently representing a client in product liability work. If awareness of a firm's other areas of expertise can be raised with existing clients, this opens the door for law firms to get more opportunities to bid on additional RFP's or other types of revenue expansion opportunities.
Monday, April 11, 2005
Improving law firm cash flow
How many times has the head of a firm's billing department heard the comment "I lost your invoice, can you send me another one"?
No doubt, countless times.
Law firm portals help deal with this issue. By posting invoices on a secure internet site, they are always available to clients. This eliminates the "lost invoice" issue which then, if for no other reason other than for a client to avoid embarrassment, triggers a more timely payment on invoices by clients.
Law firm portals also facilitate a client's review of an invoice. One can full-text search an invoice for a quicker review, or download the invoice to their PC if they wish to scan and review it in an electronic manner.
And, although it is a somewhat minor point, it is also true that posting invoices on a law firm portal and then sending an automatic email based on the invoice posting will get the invoice in the hands of a client instantly. No more mailroom delays, interoffice mail confusion, etc... The invoice is just posted, and it is there.
So, for all of the above reasons, if cash flow is a concern of a law firm, consider using law firm portal internet technologies to try and collect monies as quickly as possible. It is sure to be a wise investment.
No doubt, countless times.
Law firm portals help deal with this issue. By posting invoices on a secure internet site, they are always available to clients. This eliminates the "lost invoice" issue which then, if for no other reason other than for a client to avoid embarrassment, triggers a more timely payment on invoices by clients.
Law firm portals also facilitate a client's review of an invoice. One can full-text search an invoice for a quicker review, or download the invoice to their PC if they wish to scan and review it in an electronic manner.
And, although it is a somewhat minor point, it is also true that posting invoices on a law firm portal and then sending an automatic email based on the invoice posting will get the invoice in the hands of a client instantly. No more mailroom delays, interoffice mail confusion, etc... The invoice is just posted, and it is there.
So, for all of the above reasons, if cash flow is a concern of a law firm, consider using law firm portal internet technologies to try and collect monies as quickly as possible. It is sure to be a wise investment.
Tuesday, February 1, 2005
Law Firm Portal Article
ITLA recently published a white paper titled "The World of Intranet, Extranet and Portal Technology." The paper contains an article by Xerdict which provides a case study on the benefits, features and construction steps for building law firm client portals. There are other articles within the paper all relating to legal extranets, collaboration systems, content management systems and related technologies.
The article is available by clicking here.
The article is available by clicking here.
Tuesday, January 18, 2005
Collaboration Information Site
The Forbes research website contains a number of interesting links to articles and information describing the benefits and value to having workteams better communicate with one another. If you are interested in the topic and in better understanding how linking up workteams in different locations and geographies can be beneficial to you, you might want to visit the site. It is available by clicking here.
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